Professional Services
Service Delivery tuned to your needs
Kraken Binary’s service delivery model ensures that our customers’ needs always come first. Kraken Binary’s project approach is focused on clearly understanding each customer’s business objectives and requirements. We then define and validate the design and configuration aspects of the solution. Our certified consultants plan for contingencies and mitigation strategies for known risks and plan for testing and performance quality measurements. Finally, we obtain customer sign-off and acceptance of completed project deliverables and project phases, including major milestones. And, throughout the project, we provide best-practice project management methodologies to monitor and control the project’s performance.
From assessments and health checks, which help to determine a customer’s immediate needs, to solution integration, ensuring the proposed solution fits the customer’s requirements and will integrate with the existing environment, Kraken Binary provides a full-service project experience. We also offer IT staffing services and informal engagements to accommodate our customers’ non-project-related needs.
Assessments and Health Checks
Kraken Binary offers assessments and health checks for all of the technology solutions we work with. These engagements are designed to review a specific technology environment to ensure your business’s investment is being used to the fullest extent possible. Our deep bench of certified consultants, whose expertise spans the IT stack, will assess your environment according to vendor and industry-standard best practices. They will determine if the solution was implemented securely and whether you’re using all the features you’re paying for in the most economical and strategic way possible. The result is a formal deliverable that provides a list of prioritized findings and recommendations with actionable remediation steps.
Day with an Expert
Kraken Binary’s Day with an Expert service offers a quick, informal way of engaging our industry-certified consultants or solutions architects for advice on a particular issue or even broad IT topics. Our expert will offer recommendations for improvement, but no formal deliverable will be developed. We can even customize the day to suit your needs. Let us know what you need; we’ll line up the right expert.
I.T. Staffing
The IT skills gap is real, and you’re probably feeling the effects of it as you balance day-to-day IT operations with strategic projects. Does your IT team lack the skills needed to support specific technologies? Do you run short of completing strategic projects on time because your team is engaged elsewhere? Or, do you have specific IT positions that are currently vacant? Kraken Binary can help fill these gaps today.
Kraken Binary offers staff placement and augmentation services. We can help fill any short-term or longer-term staffing needs from placing a CIO to staffing the help desk. Our staffing services offer a quick turnaround on specialized IT skills, allowing you to offload specific tasks so you can focus on the business. We employ a deep bench of certified consultants whose experience and expertise spans the IT stack. We also work closely with outside firms to recruit experienced IT professionals with the right skill set to fill our customers’ needs. If you’re feeling overloaded and need extra help, call Kraken Binary today. We can help!
Project Management
Kraken Binary’s project management services are based on skills and experience gained in more than three decades of successful project implementations, as well as non-proprietary best practices for project management. The goal of our project management services is to deliver expected results by following disciplined processes and procedures. Kraken Binary’s proven technical and project management approach helps to ensure that each project is successful and that all of the agreed-upon requirements are delivered on time and within budget while meeting the highest-quality standards.
We leverage agile methodologies, such as SCRUM. And, we offer project management office (PMO) staffing services.
Solution Integration
Kraken Binary’s solutions architects comprise a dedicated team of pre-sales architects who can help map your business’s specific challenges and requirements to the right technology solutions. The value-add services they provide ensure each customer’s particular needs are met in terms of design, budgeting, and support. Our consultants then carry that design forward with detailed planning and implementation services. For a detailed list of the technologies we work with