Houston Based Managed Service Provider (MSP)
A trusted name in IT managed services
Kraken Binary is an IT consulting and integration firm with over three decades of experience providing high-impact IT infrastructure services and integrated solutions. As a trusted advisor, we help our customers incorporate innovative networking technologies into their IT environments while preserving performance, availability, and security.
Our complete Houston IT support and managed IT services will meet all your technology needs— from instant help desk support to maintaining your workstations and servers with the latest patches, updates, and virus protection— all for a fixed and predictable cost. As a reputed Managed Service Provider (MSP), we offer remote and onsite tech support in the greater Houston, TX area. Our clients include accountants, credit unions, health care facilities, metal fabrication companies, retail centers and nonprofit institutions. We will help you implement and scale the right technologies, in a secure IT environment, as your business grows. We also meet industry specific compliance to ensure that we provide only the quality IT services for our clients.
IT Support & IT Services in Houston, TX
Houston businesses, small or big, are increasingly involving themselves with Managed Service Providers (MSPs). This is because, to get the best out of their businesses, they need to implement and integrate IT services into their systems. Excellent and reliable tech support companies like Kraken Binary help businesses stay competitive by ensuring that their clients’ systems and computers are up to date.
Professional IT services play a vital role in the day-to-day working of businesses. For a business or organization to operate smoothly, it is essential to involve technical support services. Believe it or not, these services have a hand in the growth of businesses and boosting their productivity. However, with its constant usage, there are times when it may fall short, and that’s where we come in. As a professional MSP in Houston, TX, our primary services are providing IT support and managed IT services to small and medium-sized businesses.
Frequently Asked Questions
How much do you charge for IT services?
We provide managed IT services at a fixed monthly cost, which includes unlimited remote support.
How soon can I get help if I have a tech-related issue?
During business hours it is instant help at your finger tips as a base service that comes with any offerings. We do optionally offer 24/7 support as well.
What is remote monitoring or remote service?
Our remote network monitoring system proactively oversees your network to identify security issues, missing updates and patches, and other IT issues, allowing us to resolve the problems before they turn into a disaster. And our technicians are available for onsite or offsite IT services. Not all IT services require an IT person sitting in a desk from 9-5.
Do you monitor backups to make sure they are working?
Yes, we ensure backups are working and even schedule a recovery walk-through where we test the backup systems to ensure we can recover if a disaster were to strike.